Get in Touch
Tell us what you need, and we'll get back to you within 24 hours—usually much sooner.
Sales & Demos
See how Marc's Inventory transforms custom merch businesses
Discover how the customization engine, team orders, smart print queue, and 30+ features can scale your operation. Get pricing tailored to your shop size.
sales@marcsinventory.comTechnical Support
Expert help for account & integrations
Setup your print queue, connect QuickBooks, troubleshoot integrations, or get help with any feature. Average response: <2 hours.
support@marcsinventory.comAPI & Integrations
Connect your ecosystem
Build on our REST API, webhook system, and extensive integrations. Partner with us to extend Marc's Inventory for your use case.
partners@marcsinventory.comEnterprise Plans
Scale across multiple locations
Multi-location management, dedicated success manager, custom integrations, advanced analytics, and SLA support.
enterprise@marcsinventory.comQuick Answers to Your Questions
Need answers fast? Here are responses to our most common questions
How does pricing work?
Flat monthly tiers: Starter $129/mo, Professional $299/mo, Business $599/mo. Annual billing saves 17%. Every plan includes unlimited users, unlimited products, and no per-transaction fees — what you see is what you pay. See full pricing & comparison.
Can you help me migrate from spreadsheets or another system?
Absolutely. We offer data migration support for spreadsheets, legacy systems, and competing platforms. Our team can help you import products, customer data, order history, and pricing. Most migrations are completed within 3-5 business days. Contact our sales team to discuss your migration plan—we often customize the process for complex setups.
Do you offer onboarding support?
Yes! All new accounts get access to our interactive onboarding wizard that walks you through setup. We provide comprehensive video tutorials, live chat support, and can schedule 1-on-1 setup calls for paid plans. Enterprise customers get a dedicated onboarding specialist.
What integrations and features are included?
Marc's Inventory includes 30+ features: real-time inventory tracking, customization engine, team orders, smart print queue, shipping integration, QuickBooks sync, customer management, analytics, design file storage, returns management, supplier tracking, and much more. All available through our API and webhook system for custom integrations.
How long is the learning curve for my team?
Most custom merch business operators can be productive within 24-48 hours. The interface is designed to be intuitive—think familiar tools like spreadsheets, but much more powerful. We provide role-specific training so front desk, fulfillment, and accounting teams each get what they need to know.
What support hours and response times do you offer?
Standard support: email available 24/5 (Monday-Friday, 9 AM-6 PM EST) with average response times under 2 hours. Premium and Enterprise plans get priority support with phone access and faster response times. We also maintain a knowledge base, video tutorials, and API documentation available 24/7.
Transform Your Custom Merch Business Today
See why custom merch business owners trust Marc's Inventory with their operations.
Start with a 14-day free trial—full access to all 30+ features. No credit card required.